ORGANIZATIONAL RELATIONSHIP MANAGEMENT

With an increasing mandate for companies and agencies to do more with less, employees must know how to build strong relationships, effectively break down silos, and build partnerships across departments to achieve organizational goals. Furthermore, as organizations go through change, managers and supervisors must understand how to interact with employees in ways that boost job satisfaction and employee engagement. This training analyzes participants' approaches, builds participants' relationship management skills, and discusses powerful practices as well as network interventions to increase the quality and value of their relationships in the workplace.

WHAT PARTICIPANTS ARE SAYING:

In this course, participants will learn:

  • The good and bad of relationships
  • The 4 vantage points and 8 aspects of organizational relationships
  • The importance of focusing on purpose, and the role it places in relationships and resiliency
  • Happiness and satisfaction
  • How to truly get to know people
  • Use the M.O.N.E.Y system framework for relationship management and getting to know others and strengthen bonds
  • Keys to motivation
  • Avoid motivation-killing behaviors
  • Common detractors of relationships: how to prevent them
  • The trust equation and how to leverage it to build trust, authentically
  • The dangers of “best practices” and impersonal approaches
  • Understand personality, social styles, and the effects on communication
  • How to prepare for key conversations
  • Strategic vs tactical communication in relationship development
  • Utilize social and emotional intelligence
  • Utilize the tenants of powerful communication
  • Understand the role of body language and how to use it effectively
  • Steer relationships, not push them
  • Recognize and seize "moments of truth"
  • Document, analyze (SWOT), and map their relationships
  • The role of alignment on organizational relationships
  • The importance and impact of culture on relationships
  • Network interventions that can be leveraged to improve organizational relationships – Mentoring, Training, Coaching, Counseling.
  • Build internal partnerships
Durations: 1 Day and 2 Day Intensives

PROGRAM DETAILS:

OTHER TOPICS
  • People Strategy
  • Talent Management
  • Motivation
  • Recruiting
  • Group Facilitation
DELIVERY OPTIONS
  • 2 Day Intensive
METHODS
  • Lecture
  • Group Dynamics
  • Simulations
  • Studies
  • Case Studies
  • Skill Practice Exercises
PROCESS
  • Pre-Training Assessment
  • Tailored Content
  • Expert Delivery
  • Post-Training Evaluation
  • Post-Training Assessment
  • 3 Month Follow-Up

Research Based

Expert Delivered

Active and Experiential

100%

client Satisfaction Rating

100%

of clients would refer us

98%

of participants would refer us

5

running evaluation form average
(out of 5)

90%

of trainers hold higher degrees
(Most PhD)

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