MANAGING PEOPLE

For New and Early Stage Managers

It will only be a matter of time until successful employees transition from managing work to managing people. Once in the role of a supervisor, team leader, or immediate manager they will become the front-line of business execution. Key employees, their engagement, their performance, the mitigation of risk, and the proper execution of strategic goals will soon be under their purview. Managing People [For Non-Managers] provides a framework from which to operate. The program focuses on how to optimize your supervisory and management skills in order to become an effective leader of people.

WHAT PARTICIPANTS ARE SAYING:

What Participants will learn:

  • What is Management ?
  • You’re promoted, now what?
  • How to deal with challenges of recently promoted managers/supervisors
  • Key roles of Management
  • Inherent Dilemmas in Management and how to Handle them
  • How to Build Teams
  • The 4 Stages of Team Development
  • The 4 Levels of Work
  • How to improve Team Performance
  • What is Coaching, Counseling, Training, and Mentoring
  • Establishing Yourself, Building Credibility
  • Finding and Developing Power
  • How to build Trust
  • The role of influence, Getting what you want
  • How and when to effectively delegate work
  • How to communicate expectations
  • Understanding hierarchy: The good and the bad.
  • Managing up, Managing down, and Managing across
  • How to create accountability
  • Different management styles and how employees respond to them
  • Toxic management behaviors to avoid at all costs
  • What employees really want
  • The implications of poor employee engagement
  • A multi-party approach to employee engagement
  • Empowering Employees
  • Best practices for managing projects to completion
  • Effectively managing amidst generational demographic.
  • Optimal communication for optimal results
  • Providing effective feedback
  • Conflict resolution: basic skills & best practices.
  • Understanding motivation: extrinsic and intrinsic rewards
  • Understanding how to Negotiate for team resources
  • Harnessing team members’ diverse personalities, backgrounds, and skillsets
  • Constructing teams for optimal performance
  • Mentoring do’s and don’ts.
  • Active listening skills
  • Reward schedules that drive performance
  • Encouraging open communication
  • Emotional intelligent management basic tips

PROGRAM DETAILS:

OTHER TOPICS
  • People Strategy
  • Talent Management
  • Motivation
  • Recruiting
  • Group Facilitation
DELIVERY OPTIONS
  • 2 Day Intensive
METHODS
  • Lecture
  • Group Dynamics
  • Simulations
  • Studies
  • Case Studies
  • Skill Practice Exercises
PROCESS
  • Pre-Training Assessment
  • Tailored Content
  • Expert Delivery
  • Post-Training Evaluation
  • Post-Training Assessment
  • 3 Month Follow-Up

Research Based

Expert Delivered

Active and Experiential

100%

client Satisfaction Rating

100%

of clients would refer us

98%

of participants would refer us

5

running evaluation form average
(out of 5)

90%

of trainers hold higher degrees
(Most PhD)

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