NEGOTIATING FOR SUCCESS

Every day we negotiate with others around us. Many of us don’t recognize this simple fact. The results of these daily negotiations may impact the direction we take on a project and even the trajectory of our career. Individual and organizational success alike is determined by how well internal and external parties negotiate outcomes.

Would you like to learn how to optimize the outcomes of your daily interactions? Would you like to know how to navigate a conversation with a difficult customer, vendor, prospect or stakeholder? Would you like to better navigate a union negotiation? Would you like to get what you want and keep the counter-party happy as well?

This program will teach you how to understand and recognize negotiation styles and learn how to prepare, strategize, persuade, and reach win-win outcomes with a difficult coworker, unsatisfied customer, stubborn vendor, or anyone you interact with. The framework for negotiating is ideal for all career levels and is well suited for a number of formal and informal negotiation settings.

WHAT PARTICIPANTS ARE SAYING:

Participants of the Negotiating for Success course will learn:

  • What is a negotiation?
  • When to negotiate, when to seek alternative methods
  • The importance of perspective
  • Preparing for a negotiation
  • Setting the stage
  • Understanding the pie
  • Types of negotiation styles and outcomes
  • Where to start and who should start
  • How to understand power and the types of power
  • How to negotiate from a "weak" position
  • How to gain power
  • How to build trust
  • How to ask questions to attain information
  • How to ask questions to persuade
  • Understanding body language
  • Understanding emotions
  • How to use emotions in a negotiation
  • Traits of successful negotiators
  • Negotiation tactics: How to spot them and when to use them
  • The importance of "win-win" outcomes
  • Closing a win-win negotiation
  • Managing relationships

PROGRAM DETAILS:

OTHER TOPICS
  • People Strategy
  • Talent Management
  • Motivation
  • Recruiting
  • Group Facilitation
DELIVERY OPTIONS
  • 2 Day Intensive
METHODS
  • Lecture
  • Group Dynamics
  • Simulations
  • Studies
  • Case Studies
  • Skill Practice Exercises
PROCESS
  • Pre-Training Assessment
  • Tailored Content
  • Expert Delivery
  • Post-Training Evaluation
  • Post-Training Assessment
  • 3 Month Follow-Up

Research Based

Expert Delivered

Active and Experiential

100%

client Satisfaction Rating

100%

of clients would refer us

98%

of participants would refer us

5

running evaluation form average
(out of 5)

90%

of trainers hold higher degrees
(Most PhD)

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