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About the Negotiating for Success Workshop

Every day we negotiate with others around us. Many of us don’t recognize this simple fact. The results of these daily negotiations may impact the direction we take on a project and even the trajectory of our career. Individual and organizational success alike is determined by how well internal and external parties negotiate outcomes.

Would you like to learn how to optimize the outcomes of your daily interactions? Would you like to know how to navigate a conversation with a difficult customer, vendor, prospect or stakeholder? Would you like to better navigate a union negotiation? Would you like to get what you want and keep the counter-party happy as well?

This program will teach you how to understand and recognize negotiation styles and learn how to prepare, strategize, persuade, and reach win-win outcomes with a difficult coworker, unsatisfied customer, stubborn vendor, or anyone you interact with. The framework for negotiating is ideal for all career levels and is well suited for a number of formal and informal negotiation settings.

Learning Objectives

Participants that complete this workshop will learn:

  • What is a negotiation?
  • When to negotiate, when to seek alternative methods
  • The importance of perspective
  • Preparing for a negotiation
  • Setting the stage
  • Understanding the pie
  • Types of negotiation styles and outcomes
  • Where to start and who should start
  • How to understand power and the types of power
  • How to negotiate from a "weak" position
  • How to gain power
  • How to build trust
  • How to ask questions to attain information
  • How to ask questions to persuade
  • Understanding body language
  • Understanding emotions
  • How to use emotions in a negotiation
  • Traits of successful negotiators
  • Negotiation tactics: How to spot them and when to use them
  • The importance of "win-win" outcomes
  • Closing a win-win negotiation
  • Managing relationships

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Who should participate

  • Managers
  • Supervisors
  • Teams
  • Individual Contributors

How it helps

Participants learn how every interaction is a negotiation and how a small change in mindset, and a few negotiation tools, can improve your ability to get more our of work and life.

Formats and Duration

The Negotiating for Success workshop can be delivered online, in-person, or blended. We offer a variety of durations from 1 day to 3 days depending on the desired outcome and level of discussion and exercises provided.

What participants are saying

The LBS team exceeds all expectations in a training provider. Not only do they bring their expertise to bear, but they are true partners in helping us achieve our L&D goals.

CHRO - POWER GENERATION AND STORAGE COMPANY

When you work with Lausanne Business Solutions, you work with the principals. They are involved in every detail to ensure program success. Communication is seamless and workshops are highly effective. They are a team that thinks critically, problem solves, and delivers results.

DIRECTOR OF WORKFORCE - US GOVERNMENT AGENCY

After just 6 months working with LBS, our company is on its way to becoming a dominant player in our space. The Architecting Culture and Team Engagement frameworks have been instrumental in getting our management on the same page for “how” to operate as a strategically aligned team.”

SVP - WHOLESALE ELECTRONICS COMPANY

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Training with an impact

38+

Years in Business

300+

Organizations Improved

250,000+

Participants

4.8

Out of 5 Workshop Evaluation Average

99%

Participants Recommend our Trainings

100%

Client Satisfaction

10

Rated top 10 employee development providers by Training Industry's FindCourses

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